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Customer Account ManagerBerkshirePermanent Up to £40,000Customer Account Manager required by growing manufacturing company based in Berkshire. The successful Customer Account Manger will be responsible for developing and growing business relationships and for managing the process from quotation through to order.Main Duties - Customer Account Manger Preparing customer quotations.Planning the production of customers' orders.Providing technical support to customers.Liaising between internal departments and the customer and providing updates.Maintaining and developing business relationships by carrying out site visits. The ideal candidate will be able to demonstrate the following - Customer Account Manager A background within a similar role ideally gained within a manufacturing or equivalent environment.Electronic component recognition ability would be advantageous.Highly motivated with a proactive and strategic approach.Strong commercial awarenessExcellent communication and negotiation skills.Outstanding attention to detail.The ability to prioritise own workload and manage changing priorities. What we can offer – Customer Account Manager Company bonus schemeCompany pension scheme If you are already an Account Manager, Key Account Manager, Technical Account Manager you may also be suitable for this rolePlease contact Anna Hinton 01453 829521 anna.hinton@omegaresource.co.ukOmega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Estimator - Mechanical Systems StourbridgeDOE PermanentOur client is looking for an Estimator within their Sales & Estimating Department, you will analyse blueprints & specifications to develop installation proposals in line with requirements. This role is specific to mechanical projects and will involve estimating and selling fixed firefighting systems for a range of markets within the UK & Europe. Key Responsibilities - Estimator - Mechanical Systems Review tender documents including project specific consultant specifications & drawingsLiaising with clients & attending meetings to discuss projectsBuild and maintain strong relationships with existing and potential clientsWhere required, survey and obtain key information to inform estimatesContacting suppliers to obtain project specific costsUtilise computer aided design software to develop blueprints and preliminary design to inform the estimateUtilise in house calculation software to develop a fixed estimateDevelop a detailed proposal document complete with associated deliverables where applicableMonitor and progress submitted quotations to obtain client feedback, negotiate & prepare win/loss KPIs and lessons learntRegular Dialogue with other departments across the business including, but not limited to, projects, commercial and designInternal handover meetings upon project award Qualifications & Requirements - Estimator - Mechanical Systems Technical understanding of international fire protection related standards including LPC / BSEN12845, BS9251, BS5306, BS9990, FM & NFPA SystemsExperience within the special hazard market would be beneficial, but not essentialStrong organisational skills with ability to meet deadlines and changing prioritiesCan demonstrate exceptional attention to detail and efficiencyProven IT skills with experience of MS office packagesWillingness to travel throughout the UK & overseasStrong commercial awareness with demonstrable numerical skillsWillingness to learn and developFull UK driving license with less than 6 pointsDBS check required What we can offer - Estimator - Mechanical Systems Company Car25 Days holidayLife InsurancePrivate Medical CoverCompany Pension For more information on this role, please contact Zoey Bunn on 01453 829799 or send a copy of your CV to zoey.bunn@omegaresource.co.ukOmega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Cost Engineer, Pre-Construction Estimator, Bid Manager, Proposals Engineer, Tendering Engineer, Commercial Estimator, Project Estimator, Estimating Specialist, Estimating Manager may be suitable for this positionFor details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Lead Estimator StourbridgeDOE StourbridgeOur client is looking for an experienced Lead Estimator, with previous experience within the fire protection sector, to join their busy Sales and Estimating Team Key Responsibilities - Lead Estimator Review tender documentation, including project-specific consultant specifications and drawings.Liaise with clients and attend meetings to discuss project requirements and expectations.Build and nurture strong relationships with existing and prospective clients.Conduct site surveys as needed to gather key data for accurate estimating.Communicate with suppliers to obtain project-specific pricing and availability.Use computer-aided design (CAD) software to create blueprints and preliminary designs to support the estimating process.Apply in-house calculation tools to produce accurate and fixed cost estimates.Prepare comprehensive proposal documents, including all relevant deliverables where applicable.Track and follow up on submitted quotations, gather client feedback, negotiate as needed, and analyse outcomes to produce win/loss KPIs and lessons learned.Manage one of two Estimator teams, providing leadership and guidance.Maintain regular communication with internal departments such as Projects, Commercial, and Design to ensure alignment.Lead internal handover meetings following project awards to ensure smooth project transition. Qualifications & Requirements - Lead Estimator Solid technical knowledge of international fire protection standards, including LPC, BS EN 12845, BS 9251, BS 5306, BS 9990, as well as FM and NFPA systems.Proven experience in leading and managing teams effectively.Exposure to the special hazards market is advantageous but not essential.Excellent organisational skills with the ability to manage deadlines and adapt to shifting priorities.High attention to detail and a track record of working with accuracy and efficiency.Proficient in IT, with strong working knowledge of Microsoft Office applications.Approachable and professional demeanour, with the ability to build strong client relationships and represent the company positively.Willing and able to travel across the UK and internationally as required.Strong commercial awareness and solid numerical skills.Enthusiastic about continuous learning and professional development.Holds a full UK driving licence with fewer than 6 penalty points.DBS (Disclosure and Barring Service) check required What we can offer - Lead Estimator Company Car25 Days holidayLife InsurancePrivate Medical CoverCompany Pension For more information on this role, please contact Zoey Bunn on 01453 829799 or send a copy of your CV to zoey.bunn@omegaresource.co.ukOmega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Cost Engineer, Pre-Construction Estimator, Bid Manager, Proposals Engineer, Tendering Engineer, Commercial Estimator, Project Estimator, Estimating Specialist, Estimating Manager may be suitable for this positionFor details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Job Title: Machine Shop Supervisor Location: Gloucester Pay Range: £40,000 - £45,000Contract Type: PermMy client, a dynamic and forward-thinking organisation, is seeking a Quality Systems Engineer to join their growing team in Gloucester. Operating across high-impact industries such as aerospace, defence, and high-performance automotive, they are committed to excellence in manufacturing and continuous improvement. As a Quality Systems Engineer, you will play a pivotal role in ensuring the organisation maintains the highest quality standards. You will collaborate closely with Production Planning, Process Engineering, and Quality Engineering teams, and support the implementation and development of robust quality systems and procedures across the business. This role focuses on driving compliance, improving quality processes, and supporting continuous improvement efforts.  Key Responsibilities -Quality Systems EngineerUtilise standard Quality System tools and processes to ensure that all Quality activities are completed accurately and consistently across the organisation.Support the implementation of effective APQP processes across the business.Develop, implement and maintain process documentation to support effective product and process quality.Manage and implement systems for the control of non-conformances, root cause analysis, corrective actions and preventive measuresMonitor and analyse manufacturing performance data, identifying and proposing solutions for quality improvement, particularly in relation to scrap reduction and right first time improvement.Support the response to Supplier and Customer Quality issuesSupport the completion of Lean improvement events and activities from a Quality Systems perspective.Promote the utilisation of the Business Management system across the business.Support the development and the implementation of written procedures and organisational policies for the business.Routinely report on Quality KPI's.Support the development and implementation of the annual improvement plan for the Quality function.Conduct internal and external auditDevelop and manage the annual external and internal audit schedule.Support the continuous improvement of the Quality function.Ensure compliance safety, environmental and regulatory compliance requirements for Quality activities.Stay up to date with the latest advancements in Quality management technologies, methodologies and best practices.  Qualifications & Requirements - Quality Systems Engineer  Minimum 3 years Quality Management System experience in a complex ISO9001/AS9100 certified manufacturing environment.Skilled in documentation management and configuration controlProficient auditor of management systems and processesExperienced in the use of standard Quality management methodologies including APQP, PPAP & FAIRExperience in use of ERP systems to drive process qualityExcellent problem-solving and analytical skills with the ability to identify and resolve complex process issuesEffective communication and interpersonal skills to collaborate with cross-functional teams and stakeholdersAbility to manage multiple projects simultaneously and meet deadlines in a fast-paced environmentTrained AS9100 AuditorMethodical and organised  Excellent attention to detail  Completer/Finisher mindset  Good problem-solving skills  What we can offer - Quality Systems EngineerCompetitive salary based on experience.Full-time, permanent role with regular working hours.Opportunities for training and development in a dynamic, growing company.A collaborative and supportive working environment. For more information on this role, please contact Harvey Clough on 01453 829799 or send a copy of your CV to harvey.clough@omegaresource.co.ukOmega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. Candidates who are currently a Quality systems engineer, Quality Engineer, Lead Auditor with AS9100 experiance could be suitable.For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.